Limited Lifetime Warranty

What Is Covered

This Warranty covers defects in materials or workmanship in manufacturing of your Essential RV Water Filtration System, except as provided below.

For How Long

This warranty runs for your lifetime, from the date of purchase by a consumer (“Warranty Period”).

What Is Not Covered

This warranty does not cover filter cartridges and any systems that were not installed in compliance with the instructions or that have been abused or operated incorrectly. It also does not cover the following:

  • Incidental or consequential damages caused by a failure of the product.
  • Clogging, as replacement of the Pre-Filter cartridge is the purchaser’s responsibility.
  • Damage from use of non-potable water supplies.
  • Labor costs to install or replace the system or filters.
  • Damage caused by fire, flood or acts of God.

**Any warranty claim from damage to the system from use with parts that are not genuine RV Water Filter Store parts; this includes, but is not limited to: replacement filters, faucets, and brass hose fittings, will be denied.

What RV Water Filter Store Will Do

We will replace the defective part of the covered product, or if necessary, the product and send it to you with installation instructions for a licensed plumber.

How To Get Service

To receive service under this Warranty, you must contact RV Water Filter Store. at 1-602-625-1875 or cs@rvwaterfilterstore.com within the Warranty Period to describe the problem to a customer service representative who will verify that the product is under warranty and determine whether a part or the system will be replaced and whether you must send back the defective part at our cost. If so, we will send you a return shipping label. You will be required to provide a proof of purchase (unless you purchased direct from us). We will send you the replacement part or system at no cost to you.

How State Law Applies

This warranty gives you specific rights and you may have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Warranty Registration Warranty registration is not required for coverage under the factory direct purchases made from www.rvwaterfilterstore.com. Once registered online, we will have a record of your purchase and you will not be required to produce a proof of purchase for a warranty claim.