Q & A WEDNESDAY

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Q&A WEDNESDAY  is a weekly feature where I share some of the questions that I have received in the previous week, or some of the common questions I get often.   If you have a question, you can click HERE and send in your question, or leave it in the comments below.
– Dave

 

Dear Dave,
I purchased a three canister system with a 5 micron, a 1 micron and a 0.5 micron carbon filter. What order should i install the filters?   Thanks, John

Hello John,

The order of the filters should put the largest sediment first (5 micron), 2nd canister should have the next largest sediment (1 micron), and the third should have the carbon filter.   Think of the filter system as a funnel, going from wide to narrow.  If you put the finest filters ahead of the coarsest, the first filter would be the only one working.

Thanks for your inquiry and safe travels!
Dave

Dear Dave,
 I bought a dual canister system from you a year or so ago. I’ve had it mounted inside, but traded my RV. I think I will just use it from the outside now. Do you have a ground mount for this? Something you push into the ground.
Thanks, Dennis
Hello Dennis,
   Sorry but we don’t have a stand in our store.  What many of our customers do is to buy a 18 gallon plastic tote and drill holes in the ends for the hoses to come in and go out.   This also gives you a box to store your small hoses and pressure regulator in when you are traveling.   Another solution would be to hang the filters under the slideout with a rope or wire hanger.   Or you could lay them on the ground if you don’t have a filter with loose media like a GAC or a Specialty filter.   The main thing is to keep the filters from the direct sun and prevent them from freezing.
Thanks for your inquiry and safe travels!
Dave
Dear Dave,
What 10″ standard size rv water filter do you have which makes Phoenix drinking water taste good?
Thanks, Roseanne

Hello Rosanne,

   I am not sure ANYTHING will make Phoenix water taste good, but we can definitely improve it!    There are two essentials on the road to getting safe clean water.   Removing the sediment and removing chemicals, taste and odor.  Our ESSENTIAL System does just that, as well as filtering cysts (giardia and cryptosporidium), lead and heavy metals.    This is a great start, but in Phoenix you may also have very hard water with calcium and magnesium that cause scaling and white residue in the shower or in the plumbing.   To remove this requires either reverse osmosis or a water softener.  Our most popular water softener is the Double Standard On the Go.   For even more purity, you can install an under sink system like the DWDUC to remove fluoride, arsenic, chloramines, lead, heavy metals and more chlorine.   I hope this helps!

Thanks for your inquiry and safe travels!
Dave

 

Dear  Dave,
I am thinking about adding a water softener to the dual filter system that I have. should the water softener be installed before or after the filters? Is there any advantage either way? Thanks Dave

Hello Dave,

   Usually the water softener will be first to keep the scaling out of the filter system.   An exception could be if there was a lot of sediment in the water, you could put the water softener after the filters.   If both are external, this is relatively easy to do, not so easy if your filters are mounted inside the storage area or wet bay in the RV.
Thanks for your inquiry and safe travels!
Dave
Dear Dave,
My water has a strong sulfur smell that is not coming from the RV Park water source. Any idea what could be causing the problem?  Any guidance will be appreciated. Carol
 

Hello Carol,

 A sulfur smell that is coming from the plumbing or tank, and is not present in the RV Park water source is most likely bacteria growth in the plumbing.  I would check the hose first for odors.  If nothing is coming from the hose, I would recommend that you sanitize the system, not including the actual filter cartridges, which should be removed.  To sanitize the system, you can use either chlorine or chlorine dioxide.  We have a product called Purogene that is chlorine dioxide.  The process with either product is to put in the recommended amount (1 tsp/10 gallons for chlorine,  3 oz for every 10 gallons for Purogene) into your tank and run the water through every hot and cold faucet in the RV one at a time, until you smell the chlorine or citrus smell of the Purogene mixture, then shut it off.  This includes both hot and cold water, the shower and the outdoor shower if you have one.   Then let the water set in the plumbing for 2 hours to kill all the organisms and algae.   Then, drain the water tank and refill with fresh water, run the water through the pipes until the smell goes away.   This may have to be repeated a few times and take a couple of weeks to get the chlorine smell out.  If you use Purogene, it is tasteless and odorless (after the initial citrus smell) and harmless in small doses, so one or two tanks full will suffice.
Thanks for your inquiry and safe travels!
Dave